Privacy Policy

Effective Date: January 2025

This Privacy Policy describes how MTrack GPS Tracking ("we", "our", or "us") collects, uses, and protects your information when you use our mobile application and services.

Website: https://gps.mtrack.com.bd

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1. Introduction

MTrack GPS Tracking provides vehicle tracking and location monitoring services. By using our application, you agree to the collection and use of information in accordance with this policy.

We are committed to protecting your privacy and ensuring that your personal data is handled securely.

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2. Information We Collect

We collect only the data required to operate our GPS tracking services.

• Account Information
  Name, email address, and account credentials used to create and manage your account.
• Location Data
  Precise GPS location data from connected devices in order to provide real-time tracking, trip history, and route playback features.
• Device Information
  Information such as device model, operating system, and application version to ensure compatibility and improve performance.
• Profile Image (Optional)
  If you choose to upload a profile picture, the application allows you to select an image using your device’s system file picker. The application does not scan or continuously access your photo library.

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3. How We Use Your Information

Your information is used only to provide and improve our services, including:

• Providing real-time GPS tracking services
• Displaying vehicle location on maps
• Generating trip history and playback reports
• Account authentication and management
• Customer support and service improvements

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4. Data Sharing

We do not sell, trade, or rent your personal information to third parties.

Your information may only be shared in the following situations:

• When required by law or legal obligations
• To protect the rights and safety of our users
• With your explicit consent

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5. Data Security

We take appropriate security measures to protect your data.

• Secure servers and encrypted connections (HTTPS / SSL)
• Access controls to protect user accounts
• Regular system monitoring and updates

All data transmitted between the application and our servers is encrypted in transit.

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6. Data Retention

We retain your information only as long as necessary to provide services.

• Account information is stored while your account is active.
• Location data is stored for tracking history and reporting purposes.
• You may request deletion of your account and associated data.

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7. Permissions Used by the Application

The application may request the following permissions:

• Location (Precise Location)
  Required to provide real-time GPS tracking and route history.
• Background Location
  Used to continue GPS tracking while the application is running in the background.
• Notifications
  Used to send alerts, warnings, or system notifications related to your tracking devices.
• Internet Access
  Required for communication with our secure servers.
• Optional Photo Access
  Used only when the user chooses to upload a profile picture through the system image picker.

All optional permissions can be denied from your device settings without affecting core GPS tracking functionality.

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8. Your Rights

You have the right to:

• Access your personal data
• Request corrections to inaccurate information
• Request deletion of your account and data
• Manage application permissions through your device settings

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9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

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10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

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11. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

MTrack GPS Tracking
Website: https://gps.mtrack.com.bd

Email: support@gps.mtrack.com.bd